Spencer Wade takes us on a G+ Help File tour

Spencer Wade takes us on a G+ Help File tour

Originally shared by Spencer Wade

G+ Help File - Troubleshooting Tab: Fixing Google+ Issues

The next stop on our tour through the Google+ Help Center is the Troubleshooting Tab. Most people who’ve used Google+ have probably found themselves on this tab at some point in their G+ experience. It’s commonplace for users of platforms and products to go looking for a help file when they’re faced with something they’re not familiar with. That’s the process most of us have become accustomed to and we’re comfortable with it – to a point.

That tiny bit of discomfort is usually prompted by the feeling that there’s something, maybe more than one thing, we’re not completely sure of after reviewing the appropriate file. It’s a failing in the delivery of information, the right information, and not a failing in the user. It’s often not anyone’s direct fault for a lack of understanding – simply a miscommunication. That’s pretty common in the world of texts and emails we live in. That’s where these little posts come in handy. They try their best to illuminate the help files with a bit more detail – whenever possible.

So, without further ado, let’s take a look at the Troubleshooting Tab. This is where you can learn the steps to delete your profile, solve basic account questions, and even learn how to resolve a page suspension. Each of these steps is clearly defined and shouldn’t cause any difficulty for those trying to follow their lead. The next option is reporting abuse.

This is the focus of this week’s post – abuse. Google looks at all of the following behaviors as abuse:

• Bullying, threatening, or harassing someone
• Hate speech
• Impersonating someone
• Spam
• Pornographic or sexually explicit content
• Sharing someone’s personal information
• Violent content
• Illegal content
• Selling regulated goods
• Harming or exploiting minors

These are all very serious issues and have no place on Google+ - or anywhere for that matter. While our society isn’t always the politest of places, that’s no excuse for bad behavior in an online forum. And, it should be noted many of us actively look for this type of behavior and report it consistently. No one, no matter who they think they are or what they feel their “status” is in G+, has the right to harass or threaten, bully or belittle. So, if you face this kind of behavior from another user contact a TC or a Community Manager right away and report it. It’s past time the bullies and haters were gone from the platform – together we can make it happen.

Source: https://support.google.com/plus/answer/6320425