Anyone else having issues the with ToolBox App ? Our last 2 live events we could not get our lower third to come up. Last night when we even tried to OPEN the toolbox the app started shivering and radiating colors. NO, I was not drinking ;-)
Leila Martin you are doing a hangout. You are not live streaming. You are just doing a hangout on the live streaming tab of YouTube. So no, no difference
Hi Leila Martin, I've been using Hangouts and HOAs for a few years and sometimes, no matter what I do, I cannot get the lower third to show up. It hasn't happened to me recently though. When it happened, I just chalked it up to a glitch in the system. When it wouldn't appear, I hadn't done anything different than any other time. There was no reason for it not to show up and I couldn't do anything to get it to show up. Sorry, I don't have a solution, just wanted to let you know you aren't alone.
I have also found the Lower Third (and other HOA things, too) to be troublesome for the last 2+ years for no apparent reason, either, Leila Martin . I think it's high time the HOA app had NO GLITCHES! What is their problem????
Sally Sue Ember As long as there are live broadcasts featuring people indifferent locations there are always going to be problems. That is the nature of technology. :) Also- the Hangout ToolBox isn't a Google product so they can't fix it.
I have been using Firefox when I need to use comment tracker and hangout toolbox.
ReplyDeleteSince my switch to BHOA 100% I do not use it. Sorry
ReplyDeleteThanks Michael Daniels
ReplyDeleteLeila Martin I just used it and had no trouble.
ReplyDeleteHmmm Andrew Hatchett - We will try again. Michael Daniels does it make any difference that we're doing live stream from YouTube?
ReplyDeleteLeila Martin you are doing a hangout. You are not live streaming. You are just doing a hangout on the live streaming tab of YouTube. So no, no difference
ReplyDeleteHi Leila Martin, I've been using Hangouts and HOAs for a few years and sometimes, no matter what I do, I cannot get the lower third to show up. It hasn't happened to me recently though. When it happened, I just chalked it up to a glitch in the system. When it wouldn't appear, I hadn't done anything different than any other time. There was no reason for it not to show up and I couldn't do anything to get it to show up. Sorry, I don't have a solution, just wanted to let you know you aren't alone.
ReplyDeleteThanks Teresa Williams. We just blew it off on this last HOA but will try again later today.
ReplyDeleteI have also found the Lower Third (and other HOA things, too) to be troublesome for the last 2+ years for no apparent reason, either, Leila Martin . I think it's high time the HOA app had NO GLITCHES! What is their problem????
ReplyDeleteSally Sue Ember As long as there are live broadcasts featuring people indifferent locations there are always going to be problems. That is the nature of technology. :)
ReplyDeleteAlso- the Hangout ToolBox isn't a Google product so they can't fix it.