Friday, February 1, 2019

Use G Suites & Google Voice? Get Ready!

Use G Suites & Google Voice? Get Ready!


Originally shared by Brian Holt Hawthorne

Another casualty. Just got this in email to the admin address of one of my G Suite domains:

Google logo
Hello Administrator,

We are reaching out to people who may have customized their Google Voice incoming call rules based on Google+ Circles. In light of the upcoming changes to Google+ and in the interests of our adopters, we will be removing call routing rules based on Google+ Circles on March 4 2019. From our analysis it appears that users in your domain have created custom call routing rules based on Google+ Circles.

What does this mean for my organization?

After March 2019, incoming calls to Google Voice phone numbers used by members of your organization will not follow any settings they may have had for callers in Google+ Circles. All other call routing rules, such as those based on members’ Google Contacts, will remain intact.

What actions do I need to take?

We recommend reaching out to the affected users and informing them of this update. Google Voice is not currently included in the core services for support and all configuration changes must be made by the users themselves.

We’re here to help

If you have additional questions or need assistance, please contact Google support. When you call or submit your support case, reference issue number 123541551.

Sincerely,

The G Suite Team



Your affected users are listed below:



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You have received this important update about your G Suite account because you designated this email address as a primary or secondary contact for mandatory service communications in your Google Admin console profile.

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