today I clicked the link in Safari, and went to Business hangouts to start my session. I clicked on the red button to start. Rather than start it took me to the splash page for the event asking me to sign in. I did, using google, although I was already signed in.
It then took me to the standard google hangout page, so I quit and tried again. Finally after three attempts as it was late, I made up a fake public hangout, and once in clicked on the business hangouts icon and went to scheduled hangouts and clicked. it opened what looked like the live business hangout window, but NONE of the people invited could find me. Where they showed up it said I had not arrived, though I was live. We spent an hour trying to get connected. Nothing worked. We went to Skype.
I will never get them back on business hangouts again, they were laughing. (luddites) Anyone have any idea what the heck is going on?
I have not had that problem before. I even invite people from within the live hangout, send them the link, they click it and they cannot get in.
Please help!
I can tell you what happened.
ReplyDeleteYou needed to continue the process that you quit in the beginning.
When you use the RED button to start you are asked to sign in with Google as you see the countdown to your hangout.
It will then take you to schedule a hangout on air event Google page as you saw.
You give it a title, remove public and add your name in the invite box then share.
Then you click the blue start button.
Once in the hangout, choose BHO and then select your hangout listed there.
You will see all of your viewers waiting for you to go live.
All of this is covered in the "how to start your BHOA" section of the manual.
If you still need help I am happy to show you in a hangout.
Final tip...you should plan to be in and set up to go live early (15 to 20 minutes minimum) especially if you are new to this.
Finally. .. Michael Danielsshows a little easier way to do all this that works just as good at the moment.
Hope that helped.
What you experienced when you went in the "fake" public hangout was that you were no longer connected to the link you had given the others to join you.
ReplyDeleteSimply put, you broke the inclusive system of BHOA.
Again, practice and allowing yourself enough time will rectify the frustrations you experienced.
Thanks, i have remember where the manual is!! Worse, was at it for 50 minutes including the 15 minutes early. Need to practise more!
ReplyDeleteDaniel Strongin happy to help you practice anytime. The QA sessions are perfect for just that. Or. Just ask and someone is able to assist
ReplyDelete