Thursday, November 30, 2017

Quick question pls.

Quick question pls. I use GMB for our contacts, calendar, email etc under the company name. Today I entered a new contact, just like usual but NOTHING will print. A blank sheet appears and a blank sheet prints off. This all worked yesterday. What has changed?

12 comments:

  1. Hi Leila Martin​. Check to see if it was diverted to one of your personal accounts. If so, then your page has list it's mind. I don't keep contacts on mine but we've had some strange happenings with GMBs lately.

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  2. Leila Martin
    I don't use GMB but to the best of my knowledge, nothing has changed.
    Just to be clear- are you saying you can see the contact info on screen but it won't print off or that the info doesn't show on screen?

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  3. Leila Martin
    You may find something on this in the product forum...
    My Business Product Forum:
    en.advertisercommunity.com - Google My Business

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  4. Sheila Hensley Yup, that was my first thought also. The contact is THERE in the biz account, it just prints off as a blank page.

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  5. Andrew Hatchett I can see the contact info on the screen but when I go to print, a blank screen appears and a blank sheet prints off but the contact is STILL there in my contact database.

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  6. Leila Martin
    I've never encountered that before..
    Have you tried to print any other contact info? If not, then try taking a screen shot of the info and then try to print that image.

    It should at least tell you if it is something in the contact info causing the problemor the printer itself that is causing the problem.

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  7. This may sound stupid but try resetting your printer. unplug and let it boot up again. May work. Leila Martin Before you do that (I'm sure you've done this) try printing something else off the internet.

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  8. Andrew Hatchett Sheila HensleyThe answer is************Google has updated the way contacts operate into a new version and they just have NOT gotten around to letting you PRINT any of the contacts in the new version YET. Can you believe that!!!!!!!!! So I had to revert back to the old version so I could print out our individual contact if needed.

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  9. Leila Martin
    Glad you got an answer although I'm sorry it had to be that particular one. I HATE when they change things and don't bring in ALL the very basic things like printing, etc.

    I can understand not bringing in lesser used ones at the beginning- but printing?? DUH!!

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  10. Oh good! At least you found the answer. Glad you have it Leila Martin.

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  11. Awesome seeing you Leila Martin Be sure to watch the game show tonight

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