Saturday, June 4, 2016

Hey guys will you have office hours on Monday June 6?

Hey guys will you have office hours on Monday June 6? I'm struggling with Business Hangouts. I can't seem to get my pdf to load, and I also tried sharing my powerpoint and that doesn't work either. I'm really struggling. :( And I'm pretty sure it's not supposed to be this complicated. At my last Business Hangout my viewers said they were seeing a black screen on youtube and then had to log in a different way, it seemed to work with Twitter. Not sure if I'm doing a whole bunch of things wrong. Thank you!

6 comments:

  1. Dafne Canales Lees Yes, we will be online at 10:30 AM Central Daylight Time.

    Btw- can you let us know what computer and what browser and version you are using?

    One other thing... have you tried switching browsers?

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  2. Dafne Canales Lees,
    Are you by chance using a ChromeOS device (Chromebook/box)?
    If so, that may be the root of your problem.

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  3. Sorry I missed you guys today. I'm on a mac book air. I tried using firefox but can't seem to get my presentation started. I'll check out the thread. Thank you!

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  4. Dafne Canales Lees,
    No worries, we're here daily so whenever you can make it is fine.

    When you say trouble getting your PDF to load, I'm assuming you mean you were using the slide show app within Business-hangouts and when you say "tried sharing my power point" you were using the Screen Share App - correct?

    Can I ask what size the files are?

    I don't know anything about Macs or Twitter so don't know how that would play in to this.

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  5. The PDF is working in Firefox. the file was huge 5MB, I will reduce the file size for my next webinar. At least I can do the pdf route.

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  6. Dafne Canales Lees You mention cogwheel... are you trying to run your presentation in the upper right hand quadrant?

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