Monday, October 6, 2014

Help!

Help! How do I get my moderator into the hangout in BHO?  I've made her a moderator, but she doesn't get a link to join the hangout.  When I give her the meeting link from the 'manage' tab, it asks her for a passcode.

6 comments:

  1. Lisa Engles If it is asking for a passcode then that means registration is needed. When setting up the event on the first page (Date/Time) under the advanced options is a place to list the email addresses of anyone you want to be a moderator. The letter telling them they have been appointed a moderator does not contain a link.

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  2. Andrew Hatchett - she did register.  I listed her name in the advanced options area. So I"m not sure why she couldn't get in :(
    The issue is that my first hangout is tomorrow and I really need her to be able to moderate.  I'm not sure what else to do at this point.  What link is she supposed to use to get into the meeting?  I sent her the meeting link.

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  3. Lisa Engles Is she using the same account she registered for the event with? Want to do a quick HOA and show me?

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  4. Maybe I can create a hangout in BHO and make you the moderator to see if I'm doing it right

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