Thursday, December 10, 2015

On our show today it told us we were live but our audience could not see or hear us... it just said "will start soon"

On our show today it told us we were live but our audience could not see or hear us... it just said "will start soon"
We went ahead with our interview and it did upload to youtube but we still can't play it on G+...   Adelheid Hörnlein had the same problem this morning.  Any ideas???

9 comments:

  1. Myste Lyn Sounds to me like a systems glitch that was completely beyond your control to prevent or fix...Google giveth and Google taketh away.

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  2. That happened to a school in our district this morning as well.  They did the broadcast thinking it was recording, it rendered and uploaded to YouTube, but if you click to play it, it has the timer as if it never started.  Something glitchy happened in Google world.

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  3. Good to know we're not alone.  Thanks Andrew Hatchett and Teresa Williams 
    FYI Patty Burgess Brecht

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  4. Hangouts on Air have been a mess recently.  Thousands of broken videos had to be fixed.  I have been very angry at Google management.

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  5. There were at least 3 hangout shows yesterday who had the same problems. And yes Craig Long I am angry too, having invested a lot of enthusiasm and time to learn to use the technology - and now it seems that they are neglecting it and leave us hanging in suspense or forcing us to use different platforms. Too bad!
    And I had several shows where parts of the recordings where missing and no way of fixing them.....

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  6. Adelheid Hörnlein If you post the links to the videos in the Hangouts forum Google is supposed to be fixing them but who knows.
    https://productforums.google.com/forum/#!forum/hangouts

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  7. Craig Long Good to know. Which Hangouts Forum do you mean? I asked in the Youtube creator Community, but nobody knew...

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  8. Thanks Craig Long I am in conversation with them now!

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  9. There is a forum where you can send your feedback to, Myste Lyn . I have to search for the url on the other computer later

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