Have a registered guest attempting to enter the room prior to event
start time for unified chat.
Have a registered guest attempting to enter the room prior to event start time for unified chat. They continue to get a prompt for password request. Any ideas?
Thanks Mike! So they need to use registration link versus the "join meeting" link for accessing unified chat before or after actual event start & stop time, correct?
to recreate the "registered guest" experience, I signed in to my BHOA unified chat on my wife's computer successfully using the join meeting link after registering...w/o any password prompt. all that said, why would my registered guest attempting to enter the room prior to event start time for unified chat access be stopped with prompt for password? request.
The guest, I know is using chrome as her browser, has restarted her fairly new computer and has had this "password" requirement problem yikes...for a couple weeks...
Be sure to come to bhoa office hours at noon eastern today for clarification. You said registration is mandatory. If registration is mandatory, then you must use the registration link to get in. If you signed in on your wife's computer under your name. Then all is well. But if you signed in your wife's computer with your name you can get in with either one.
Yes, they do not have THEIR registration link.
ReplyDeleteThey must use the link that they received in their email. Or if they added it to there calendar, that will have a correct link
Thanks Mike! So they need to use registration link versus the "join meeting" link for accessing unified chat before or after actual event start & stop time, correct?
ReplyDeleteDid you require registration?
ReplyDeleteYes
ReplyDeleteIf registration IS required then they must use that link to get in. Since it is required you have come in with that link.
ReplyDeleteto recreate the "registered guest" experience, I signed in to my BHOA unified chat on my wife's computer successfully using the join meeting link after registering...w/o any password prompt. all that said, why would my registered guest attempting to enter the room prior to event start time for unified chat access be stopped with prompt for password? request.
ReplyDeleteThe guest, I know is using chrome as her browser, has restarted her fairly new computer and has had this "password" requirement problem yikes...for a couple weeks...
ReplyDeleteBe sure to come to bhoa office hours at noon eastern today for clarification.
ReplyDeleteYou said registration is mandatory. If registration is mandatory, then you must use the registration link to get in. If you signed in on your wife's computer under your name. Then all is well. But if you signed in your wife's computer with your name you can get in with either one.